Call 9 1 1 and 800 477 5050.
Consumers energy down power line.
Please fill out the form below to file a complaint with dte energy.
Dte consumers energy continue to reconnect power lines across michigan.
Report an outage secure website.
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Natural gas emergency or leak.
Do not touch anything it s in contact with.
Safety facts about trees and power lines.
Consumers energy is a public utility that provides natural gas and electricity to 6 6 million of michigan s 10 million residents.
Payments dropped in drop boxes will be processed same day and receipts will be mailed to customers homes.
If a tree falls on power lines after a storm consumers energy states in the aftermath of a storm our crews will work 24 7 to trim or remove any tree that is interfering with power restoration.
Keeping your personal information safe and secure is a top priority for us.
To limit the risk of covid 19 consumers energy is not currently accepting walk in payments at our 12 direct payment offices.
Trees that grow near power lines can be dangerous and cause power outages.
Power outage or downed power line 800 477 4747.
Customer service is now available at your fingertips.
Don t allow children to climb in trees near power lines.
If you touch one you will be severely injured or even killed.
Leave that to our crews.
Always assume it s dangerous.
After power has been restored and it is safe it is the property owner s responsibility to clean up trees or debris left on.
In fact trees are involved in nearly 30 percent of all power outages.
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As of 9 15 p m consumers energy was down to 49 000 homes without power statewide.
Carbon monoxide co is an odorless colorless tasteless gas that can be deadly.
Stay at least 25 feet away.
Always assume a power line is energized and dangerous.
Assume overhead power lines are also dangerous.
Power lines are not insulated.
The best way to protect your family is to place a carbon monoxide detector in every room where people sleep.
Don t cut down trees or branches near power lines.
Change from cash transactions will be applied as bill credits.